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Retail won't tackle the labor shortage until it reverses decades of worker neglect and becomes a viable, long-term career again

10 days ago   |   By

The invention of discount stores in the US in the 1960s changed retail jobs. Joe Raedle/Getty Images
A record number of US retail workers are quitting their jobs.
Decades of low wages and a lack of career progression are taking their toll, making the labor shortage worse.
Retailers need to start offering sustainable jobs again to fix this crisis, experts say.
After 15 months of working in a pandemic, Michael quit his job as an associate at a furniture store in Arkansas in May 2021. He'd reached breaking point. Long shifts hauling furniture around the store, unpleasant customers...
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